Community Support Package
MACSassist
Your vehicle should give you freedom, not leave you worrying about what to do when something goes wrong. MACSassist gives you access to technical advice and support 24 hours a day, seven days a week, for £15.00 per month. Open to any leisure vehicle owner, it brings the reassurance of knowing you will receive expert advice if you have routine questions or need help in an emergency.
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Practical advice, when you need it
A warning message, an unfamiliar control or a problem with your onboard equipment can quickly interrupt plans or a trip. With MACSassist, technical advice is included in your membership at no additional charge. We can help you to resolve the problem and advise on the next steps, helping you feel more confident about using and caring for your motorhome or caravan.
Reassurance in an emergency
Problems do not always happen during workshop hours. That is why your membership includes technical advice and support around the clock, including in an emergency. MACSassist will respond to your call day or night.
A year of support, with our compliments
Spend £5,000 or more on work carried out by MACSUK and receive your first year of MACSassist membership free. It is our way of giving you extra reassurance as you enjoy your vehicle and get to know your new installation. After the complimentary year, continued membership is available through the £15.00 monthly subscription.
Contact us with details of your MACSUK work and we will confirm your eligibility and membership start date.
Your installation warranty and your membership
Every MACSUK installation comes with a one-year warranty covering the work we have carried out for you. MACSassist provides a separate benefit: access to technical advice and support for your vehicle ownership, including questions beyond that particular installation. The membership does not extend the installation warranty or make unrelated repairs part of that warranty.
Join MACSassist
Sign up now and enjoy the benefits of MACSassist 24/7 support.
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